LIVING WILLOW
A deposit is required to confirm the date of planting the willow.
The deposit is non-refundable but your booking can be transferred to a rearranged date within fourteen days of the booked date.
In the unlikely event that I am ill or unable to plant the living willow on the agreed date, I will give as much notice to rearrange.
All planted willow needs to be 2 metres away from drains and buildings. As with any trees, the roots can be disruptive. The living structures are the responsibility of the customer once planted.
WORKSHOP
Our World and Willow With Ellen runs a variety of workshops for all age groups.
There will be a minimum and maximum number of places available according to the venue and type of workshop.
Booking is essential for all workshops. If the minimum enrollment is not met we may need to cancel or rearrange the workshop.
In this case you will receive a full refund or new dates for the workshop.
In the unlikely event that I am ill or unable to run the workshop and have to cancel you will receive a full refund or be transferred onto the next available workshop of the same value or equivalent class.
Parents are requested to stay with their children for the duration of the workshop.
If you would like me to contact you from time to time with my news and calendar of special workshops, I can make arrangements to keep in touch with you.
WORKSHOP FEES
To secure your place on the workshop full payment is required.
Payments can be made by bank transfer or cheque. Please contact Ellen on mobile: 07947741011 email: ellen@withellen.co.uk
All fees include use of equipment and materials for the workshop.
Additional willow /materials can be bought on request.
Each workshop has a non-refundable element of £10 per person.
Should you need to cancel the workshop within 14 days you will be refunded your payment minus £10
Cancellation in less than 14 days or non-attendance on the day/evening will result in no refund
If you are able to find someone else to attend in your place we are happy for this to take happen. Please let us know their name and contact details. It is your responsibility to get the booking fee from them.
OTHER COSTS
Mileage is payable at the rate of 45p per mile.